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Account controls

Delete your DSERVE account

Customers and service partners can initiate account deletion inside DSERVE. The process includes a 30-day grace period in case you change your mind.

Last updated: August 11, 2026

Start deletion in the app

  1. Sign in to the DSERVE account you want to delete.
  2. Open your profile.
  3. Select Delete Account.
  4. Review the explanation, confirm your identity if requested, and submit the deletion request.

What happens next

  • Your account is scheduled for deletion with a 30-day grace period.
  • You may cancel the request from your profile before the grace period ends.
  • Active bookings, disputes, refunds, provider earnings, or withdrawals may need to be resolved before final deletion.
  • After the grace period, eligible profile and account data is deleted or anonymized.
  • Transaction, safety, tax, fraud-prevention, or legal records may be retained where required or permitted by law.
  • If you used Sign in with Apple, DSERVE will revoke the associated Apple authorization during final deletion where required.

Cannot access the app?

Email dservedev@gmail.com from the email associated with your account. State that you cannot access the in-app deletion flow. We will verify account ownership before acting. Never send a password, OTP, wallet PIN, or full payment information.